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TourBox — courier delivery between Ukraine and Europe and within Europe

Parcels Ukraine ⇄ EU

We carry parcels between Ukraine and the EU and within Europe. We accept and hand over parcels in person, or through courier services and the post.

Ukraine+380 95 865 80 88Slovenia+386 51 788 878

How it works

How to send a parcel

  1. 01Message us

    What you are sending, where from and where to. We give an estimated price and the sending day.

  2. 02Drop-off

    In the EU we come to your address. In Ukraine we accept parcels in Uzhhorod, Mukachivska St 42. Hand the parcel in no later than 24 hours before dispatch.

  3. 03Delivery time

    Standard — up to 7 working days; express — up to 3 working days (rate ×2). An express parcel goes first; standard ones go in turn. If Nova Poshta takes it further, its delivery time is added to ours.

  4. 04Delivery

    We hand it to the recipient in person or arrange courier delivery to the door.

Builder

Build your parcel — estimated price

Tick what you are sending. We calculate the price the same way as at our office: by parcel type and urgency. The total will be included in your request.

Sup to 53×36×24 cm€30Mup to 70×47×30 cm€50Lup to 80×54×33 cm€60
All rates in one list
Box or bag S · M · L
€30 · €50 · €60
Express — up to 3 working days
rate ×2
By weight
€1.5/kg, minimum €20
Courier to the door, suitcase
we quote the price

Prices per parcel, VAT included. If the weight-based price is higher than the box price, we charge by weight.

Shipping rules

What we carry and what we do not take

Every parcel is inspected before dispatch, and we write down what is inside. After the inspection we send you a payment link with the final price.

We carry

  • Documents, glasses, keys
  • Gifts and food in factory packaging (except items on the “We won’t take” list)
  • Clothes, shoes, children’s things, books
  • Electronics and fragile items — we carry them inside the vehicle
  • Moving: we’ll move all your personal belongings

We won’t take

  • Money and jewellery, weapons, narcotics, toxic, explosive and flammable substances
  • Tobacco; alcohol — on routes into the EU
  • Tinned and perishable food, vegetables, fruit, products of animal origin
  • Medicines, passports
  • If you are not sure, ask us on WhatsApp or Viber: we will answer before you send

Before sending

  • what’s inside — as a list of items
  • weight and size
  • name, address in the local language, phone with country code and messenger — yours and the recipient’s
  • leave the parcel unsealed: we inspect it
  • confirm there is nothing prohibited inside
  • hand the parcel in no later than 24 hours before dispatch
Drop-off points

Where we accept parcels

Ukraine

Uzhhorod, Mukachivska St 42

Drop-off in person in Uzhhorod, daily 9:00–⁠21:00 local time. We do not collect parcels from addresses in Ukraine.

If the recipient is in another city in Ukraine, we send the parcel on from Uzhhorod by Nova Poshta to any city. Nova Poshta is paid for by the sender or the recipient.

Europe

At your address

Slovenia, Hungary, Austria, Italy, Croatia: we come to your address or accept the parcel from a courier service.

If you are sending from Ukraine, you do not have to come to us: send the parcel by Nova Poshta to Uzhhorod — we deliver it to the recipient in the EU. Nova Poshta is paid for by the sender or the recipient.

When your parcel travels
From Europe → UkraineMon · Thu · Sat
From Ukraine → EuropeTue · Fri · SunDelivered to the recipient’s address
Get a price
We work with
  • Nova Poshta
  • DHL
  • GLS
  • Pošta Slovenije
  • Hrvatska pošta
Where is my mail

Where is my TourBox

Enter the number from our message — we’ll show where the parcel is now and when it is due.

The number from our message, e.g. TS‑2026‑0148

The status is updated by us and the driver; by number you see the status, cities and dates — with no names, phone numbers or prices. The number arrives in a message once the parcel is sent.

  • Picked up from senderUzhhorod, accepted yesterday
  • On the roadBorder crossed, driving through HungaryHere now
  • With the recipientExpected tomorrow, the driver calls an hour ahead
Message us
FAQ

Questions before sending

Who can hand over a parcel and what is needed?

Anyone can. In Uzhhorod our office at Mukachivska St 42 takes the parcel; in Europe we come to your address for it or take it from a courier service. We need the recipient’s name, address and phone. Leave the parcel unsealed: we inspect it when we take it. Hand the parcel in no later than 24 hours before dispatch.

How do I pay for a parcel?

By card online, in full — after we inspect the parcel. We inspect and weigh it, then send a payment link with the final price.

Message or call

Book a parcel delivery

Message us — we’ll quote the price and the sending day. We are available every day from 9:00 to 21:00.