+380 95 865 80 88
+386 51 788 878Before the trip — what you need to know
Choose how you travel: group transfer (a seat in the minibus), private transfer (a car with a driver), group transfer to Budapest or a parcel (TourBox). If something isn’t on this page, ask us.
Group transfer: what you need to know
Boarding
In Europe we pick you up and drop you off at your addresses. In Uzhhorod you board at the TourSlo office (Mukachivska St 42) or in the car park by the main entrance of the railway station. In Lviv you board at the railway station; in Mukachevo we pick you up at the address you give us. If you don’t live in one of the listed cities, there is a surcharge of €1.5 per km from the railway station of the nearest listed city.
Time
Two days before, we confirm the trip and the address. 24 hours before, we send you the exact time the car will be at your door by SMS: the driver picks everyone up in route order, so we set the time to the minute.
Days
From Ukraine — Tue · Fri · Sun. To Ukraine — Mon · Thu · Sat. The nearest dates are on your city’s page.
Luggage
Included: a suitcase or bag up to 30 kg and hand luggage up to 10 kg. Each additional bag — €20 / €30 / €40, depending on size.
Children
Tell us your child’s age and weight when you book — we’ll arrange a comfortable seat and a free child seat.
Pets
A dog up to 5 kg travels in the cabin — you need to buy a separate passenger seat for it. A dog of 5 kg or more travels in the luggage compartment — an extra charge of €100. Dogs travel only in a pet carrier — this is required. If you are travelling with a pet, contact a manager: they will answer any questions.
Payment
In full, by card online. We send the payment link once we confirm the trip. The payee is a carrier registered in Slovenia. Exception: for trips between Ukraine and Hungary the dispatcher arranges payment.
Changing the date
The fare is not refundable. You can move the date up to three months ahead, if a car is available on the new date and you let us know at least 5 calendar days before departure. If fewer than 5 days are left, the trip is forfeited. A ticket cannot be passed on to another person.
Documents
The fares apply to holders of a biometric passport, a passport with a valid Schengen visa, an EU residence permit (temporary or permanent) or an EU passport. If your passport has expired or been lost, contact your consulate — they will issue a temporary document. For any other questions, contact the office: +386 51 788 878.
Ask us which documents you need when you book. If a child is travelling with only one parent or without them, check the rules for children leaving the country in advance and tell us.
What to bring
Take your documents, a phone with a charger, water, any medicines you take and a light snack into the cabin. Stops on request.
If you are running late for boarding
Call or message us straight away — we’ll tell you what to do.
How the trip goes
- BookingYou message or call us. We confirm your seat and send a payment link — you pay the full amount by card.
- 2 days beforeWe confirm the trip and the address.
- 24 hours beforeWe text you the exact time the car will be at your door. The Wi-Fi password comes in a private message.
- On the dayThe driver picks up passengers in route order.
- ArrivalIn Europe — at your address. In Ukraine — to the railway and bus stations, at the scheduled time.
What to tell us when booking
- the date of travel
- the first and last name of each passenger and how many seats
- where you’re travelling from and to
- your address in Europe — written the way it is in that country, in its language
- a contact phone number
- your preferred seat — optional, +€5
Seats in the vehicle
1 — driver · 2–3 — next to the driver · 4–6 — row 2 · 7–9 — row 3. Choosing a seat — +€5. If you don’t choose, you sit in any free seat at no extra charge. If we have to move you to another seat on the way, we do not charge the €5 for choosing a seat.
Travelling alone? Take the seat next to you at a discount — it stays empty for your things and extra comfort: next to the driver −25%, in a row of three −10% (second and third seat). Mark it on the seating plan when you book.
In the vehicle
Minivans: 8 passenger seats + driver, free Starlink Wi-Fi, water, stops on request, passenger insurance.
Car with driver
Price per car
You pay for the whole car for up to 8 people, not per person: €1.5 per km — one price for every country in Europe.
Several days
The same rate per kilometre. You pay for the driver’s hotel (breakfast included) and meals; we will tell you the amount and how it works before payment.
Airport
The driver tracks your flight and meets you at the exit with a name sign.
Waiting
If we have to wait because of you — €25 per hour.
Children
Child seats are free. Tell us the child’s age and weight when booking — we’ll pick the seat.
Trailer
A 2.35 × 1.25 × 1.5 m trailer — +€0.3 per km.
Payment
In full, by card online, via the payment link we send you.
Exact price
We tell you the exact amount before you pay.
What is already included
Fuel, toll roads, vignettes and bringing the car to you are already in the price per kilometre; there is no minimum order. Ferries are paid per ticket — we’ll tell you the amount before payment.
Budapest
We pick you up at your address
In Slovenia and Croatia — at your address.
In Budapest
We drop you off at your address in Budapest.
Days
We confirm when you book.
One or two passengers
In some cities, if you travel alone or as a pair, there is a surcharge — you see it straight away in the price estimate.
Return
The way back costs the same.
Luggage
One suitcase up to 30 kg and hand luggage up to 10 kg — included.
In the vehicle
In the cabin — free Starlink Wi-Fi and water; child seats are free too.
Payment
In full, by card online. We send the payment link once your seat is confirmed.
Before sending
- what’s inside — as a list of items
- weight and size
- name, address in the local language, phone with country code and messenger — yours and the recipient’s
- bring the parcel unsealed: we inspect it
- confirm there is nothing prohibited inside
- hand the parcel in no later than 24 hours before dispatch
How a parcel travels
- Drop-offIn Ukraine — only in Uzhhorod, Mukachivska St 42, daily 9:00–21:00. In Europe — to the driver at your address. Hand the parcel in no later than 24 hours before dispatch.
- InspectionWe weigh and value the parcel, including parcels that arrive by Nova Poshta. After the inspection we send a payment link with the final price.
- On the roadDelivery — up to 7 working days, express — up to 3 (an express parcel goes first). You can track it on the website by its TS-… number.
- DeliveryIn Europe — at your address or via a courier service; in Ukraine — at our office in Uzhhorod, by Nova Poshta or by a courier service.
Contact and payment
For any of our services, message or call either of our two numbers. We reply in English, Ukrainian, Russian and Slovene.
- WhatsAppTell us where and when you are travelling — we reply in the same chat.
- TelegramThe transferEU info chat. To message us personally, use WhatsApp.
- ViberIf Viber is more familiar, open this link on your phone.
- Call+380 95 865 80 88 Ukraine +386 51 788 878 Slovenia. Every day from 9:00 to 21:00.
- touristinslovenia@gmail.comIf email suits you better — for example, to send documents or an invoice.
Payment
In full, by card online. We send the payment link once we confirm the trip. The payee is a carrier registered in Slovenia. Exception: for trips between Ukraine and Hungary the dispatcher arranges payment.
Still have questions?
We answer your questions every day, 9:00–21:00.